JustHealth
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Frequently Asked Questions
A. JustHealth is a 501(c)(3) non-profit corporation that provides to direct assistance to patients and providers that are faced with dangerous, deceptive, dishonest, unfair or unlawful conduct by insurance companies, doctors or hospitals.
JustHealth also works to safeguard the rights of consumers and healthcare providers in other ways. We propose and support legislation that will help foster a just healthcare system in America. Please read our Mission Page for more information about how we are fighting for you!
JustHealth provides assistance with the following issues:
- Getting needed healthcare goods or services
- Doctors, Hospital or other healthcare facility charges/billings and/or collection practices
- Insurance company (HMO, PPO, etc.) delaying, diminishing, denying payment of claim
- Insurance company (HMO, PPO, etc.) cancelling insurance, demanding repayment, accusing claimant of fraud
- Problems with Medicare, Medicaid, Workers Comp, Disability Insurance
- Any false or misleading statement by an insurance company
- Problem obtaining your medical records
- Obtaining Insurance
- Other problems with Insurers, doctors, hospitals, healthcare facilities
- Fixing the System!
JustHealth also assists healthcare providers with any of the above issues in addition to issues related to:
- Demanding repayment of sums already paid for your goods or services
- Problems related to your professional insurance
A. JustHealth does not guarantee results of any kind. We are often successful, but cannot promise a satisfactory outcome. We do not ask for fees when we do not succeed.
A. No. JustHealth asks that you make a tax deductible donation when we are successful in helping you or if you would like to support our work. This allows us to continue to provide assistance to the growing number of people who come to us for assistance. We count on your commitment to allow us to continue providing our needed services to others – and fulfill our mission of creating a just healthcare system for everyone in America.
A. JustHealth is NOT a lawyer and as such does not provide any legal advice. For legal advice, consult your own properly licensed legal professional(s).
A. JustHealth is NOT a doctor and as such does not provide medical advice. For medical advice, consult your own properly licensed medical professional(s).
A. JustHealth is not a government agency; we are a 501(c)(3) non-profit public benefit corporation.
A. JustHealth is often successful in resolving disputes and problems with insurance companies and medical providers, however, sometimes we are not. As such, JustHealth does not guarantee results of any kind.
A. After your submit your request for assistance, our intake coordinator will review your request and determine if it is something we might be able to help you with. We will be contacting you to follow up within 5 business days, unless it is urgent in which case we will contact you as soon as possible. If you have not heard from us after 5 business days or you require immediate assistance, please feel free to contact us at (888) 225-2686.
If this is a life or death emergency, please call 911 or go to your nearest Emergency Room!
A. Your privacy is sacred to us. We will never share your personal information information with unaffiliated groups without your explicit permission.
A. Yes! JustHealth depends on your generosity to offer the valuable services we provide to consumers and providers that have no where else to turn. Fixing our broken healthcare system takes passion, hard work and money. JustHealth takes donations at any time from those that want to support our work and help foster a just healthcare system in America.